Frequently Asked Questions

How long will the service take?

Usually, the cleaning can take up to 30 minutes per room. The length of the service may vary depending on different factors like how dirty the surface is or if repairs are needed. To get a better idea of how long your service will take, call our experts at Jetty Carpet Cleaning. The carpet cleaner your neighbors in Pearland, TX, and the surrounding areas recommend having on your side!

How often should I clean my carpet?

To promote a cleaner-looking carpet, we recommend a thorough cleaning at least every six months. This way, we make sure that your carpet is clean throughout the year.

What methods of payment do you accept?

At Jetty Carpet Cleaning, we accept all major credit cards, including Apple Pay.

Can I walk on the carpet after you have cleaned it?

Absolutely! The carpet is ready to walk on immediately after we leave. However, walking on a wet carpet with footwear can lead to tracking dirt on your clean floor and could cause a slip risk from wet shoes on hard surfaces.

Do you move furniture?

When our team comes to clean your carpet, we move small furniture such as coffee tables, end tables, etc. If you have heavy or large furniture, it is recommended you move the furniture as needed. We will customize our services to serve the needs of your space best.

Do you clean upholstery?

Yes, we do! Besides offering exceptional carpet cleaning services, we are also experts at cleaning all types of upholstery. Call today and request a free estimate!

What services, besides carpet cleaning, do you offer?

We offer many other services! In addition to providing carpet cleaning, we offer air duct cleaning, upholstery cleaning, carpet repair, odor removal, and grout cleaning! Learn more about our services by calling us today!

Can pet odors and urine stains be removed?

Yes! We are experts at removing pet odors and urine stains. For this work, we use an enzyme-based pet treatment, combined with our top of the line steam cleaning. It is specifically designed to counteract the odor-producing oils found in urine and dander.

How quickly can I get my carpet or upholstery cleaned?

Generally, we are able to offer next-day cleaning for clients in our service area. We are also happy to schedule further out, if that works better for your schedule. Give us a call and let us know!

How Long Will It Take For My Carpet Or Furniture To Dry?

Carpet is usually dry within 6-18 hours of the clean. For fast drying, we recommend that you leave your ceiling fans and air conditioning running to promote steady airflow over the areas that we cleaned. Even though your carpet or furniture might be damp, it is fine to walk on directly after cleaning.

Do you offer a guarantee?

Yes! We stand behind our work and want each and every customer to be satisfied with our service. If you are not completely satisfied, give us a call within 10 days of service. We will hurry back to your home FREE OF CHARGE to complete the work to your standards. If you still aren’t satisfied, we will issue you a 100% refund.