What to Expect During a Jetty Carpet Cleaning Appointment
Booking professional carpet cleaning for the first time can be unfamiliar. You may wonder how long it will take, whether furniture needs to be moved, or how quickly carpets will dry. Here’s a clear, practical walkthrough of a typical Jetty appointment that prepares you and ensures the service goes smoothly.
Arrival and initial walkthrough We arrive in uniform with fully stocked trucks and a brief pre-service walkthrough. The technician inspects carpet condition, identifies high-traffic zones and stains, and confirms areas you want treated. This is the time to point out delicate fabrics, consider special requests for upholstery, and agree on any add-ons like Scotchgard.
Pre-treatment and spot testing: A targeted inspection helps technicians select the right chemistry. Stains are spot-tested in a discreet area to confirm compatibility with fibers and dyes. Pre-treatment solutions are applied to break down oils, proteins, and ground-in soils this softens bonds and primes the carpet for extraction.
Main cleaning: hot water extraction and equipment Jetty primarily uses hot water extraction for residential deep cleaning. This method injects hot water and cleaning solution high into the pile and simultaneously extracts the dirty rinse water. Industrial-grade extractors and truck-mounted systems give stronger suction and higher temperatures than consumer units, which delivers better soil removal and faster drying.
Dealing with stubborn stains Stubborn or very old stains occasionally require specialized treatment. Technicians use enzyme-based chemistries for organic stains, solvent-based solutions for oil-based soils, and mechanical agitation where safe. If a stain is permanent due to dye loss or previous damage, the technician will explain realistic expectations.
Drying and post-clean care: After extraction, the carpet will be visibly cleaner but still damp. Typical drying times range from 4-8 hours depending on ventilation, humidity, and fiber type. Use fans and HVAC to speed drying; avoid heavy foot traffic and replace furniture only after the carpet is fully dry to prevent indentations. Technicians often groom the pile to orient fibers uniformly, which helps recovery and appearance as the carpet dries.
Optional add-ons and protectants
- Scotchgard or similar protectants reduce liquid absorption and make future spot treatments easier.
- Deodorizing treatments neutralize sources of odor rather than masking them.
- Pet-specific enzyme treatments address lingering organic residues from urine or vomit.
What you should do before we arrive
- Remove small, easy to move items and clutter from floors.
- Vacuum if possible to remove surface grit and speed the cleaning.
- Secure pets in a separate room or with a caretaker; technicians can work around larger furniture but clearing small items helps.
What we’ll provide afterward: Technicians will give you a short checklist on aftercare, including suggested dry time and care tips. For business clients or multi-unit landlords, we supply documentation like invoices and before/after photos upon request.
Common customer questions answered
- Will my carpet shrink? No, professional hot water extraction performed by experienced technicians does not shrink carpets in standard installations.
- Is it safe for children and pets? Yes. Jetty uses family safe protocols and rinses out chemical residues thoroughly.
- How often should I schedule? Based on your lifestyle, we’ll recommend a cadence that balances budget and performance.
A professional visit is straightforward and designed to minimize disruption while maximizing results. The right preparation reduces time on site and ensures the best possible outcome. If you want a no obligation walkthrough prior to booking, schedule a short visit and we’ll provide a tailored plan.
Book your Jetty appointment and get a clear, inspection based service that restores your carpets quickly and safely.